Increase retail sales and boost customer satisfaction with in-store apps.
Syndeca’s In-Store Apps provide an effective way to improve the customer experience in your retail stores, and increase conversion. Employee-facing apps support sales associates with real-time inventory information and access to back-end systems. Empowered by instant access to inspiring lifestyle imagery, product information and video, salespeople can easily enhance their level of customer service.
Our consumer-facing apps can act as a personal shopping assistant in-store, and can provide scan-and-shop functionality, related product suggestions and inspiring videos. Customer satisfaction soars, while associate productivity rises.
“80% of smartphone owners want more mobile-optimized product information while they’re shopping in stores.”
Employee- and customer-facing apps can help drive retail conversions at the point of sale. And of course, they’re powered by the same Syndeca platform as your other channels, such as catalog or consumer apps, which simplifies development, implementation, management and content development.
CUSTOMER FACING APPS
- Let customers engage with your brand and merchandise on touch device.
- Boost consumer satisfaction, product discovery, self-help and social sharing.
ASSOCIATE FACING APPS
- Provide instant access to inventory, product details, up-selling and cross-selling suggestions.
- Empower with selling tools from fit guides to inspiring photos, video and editorial content.
- Strengthen customer relationships with wishlists and email address capture.
Features and benefits.
- Customized UI and UX
- Detailed Product Information
- Product Images and Zoom
- Integrated Shoppable Video
- In-app Add-to-bag
- Social and Email Sharing
- Wish List Creation and Share
- Shop by Category
- Facebook Integration
- Product Data Feed Integrations
- API Integrations
- Third-Party Integrations
- Push Notifications
- Built-in Tracking and Analytics